Website Terms and Conditions
Last Updated: January 17, 2026
These Website Terms and Conditions (these “Terms”) govern your access to and use of www.pouurdecisions.com and any related websites, subdomains, mobile applications, products, and services that link to or reference these Terms (collectively, the “Site”). The Site is owned and operated by POUUR DECISIONS, LLC a Limited Liability Company with a principal place of business at 12600 Rockside Road, #144, Garfield Heights, Ohio 44125 (ADDRESS) (“Company,” “we,” “us,” or “our”).
BY ACCESSING OR USING THE SITE, OR BY PLACING AN ORDER, CLICKING “I AGREE,” OR OTHERWISE AFFIRMING ACCEPTANCE, YOU AGREE TO BE BOUND BY THESE TERMS. If you do not agree, do not use the Site or purchase from us.
1. Eligibility; Accounts
A. Eligibility. You represent that you are at least 18 years old (or the age of majority where you live, if higher) and have the legal capacity to enter into these Terms.
B. Accounts. If you create an account, you must provide accurate information, keep it updated, maintain confidentiality of your login credentials, and promptly notify us of unauthorized use. You are responsible for all activity under your account.
2. Changes to the Site or Terms
A. Site Changes. We may modify, suspend, or discontinue all or any part of the Site at any time.
B. Terms Changes. We may update these Terms from time to time. The “Last Updated” date reflects the latest version. Changes apply when posted, and your continued use of the Site after posting constitutes acceptance of the updated Terms.
3. Purchases; Order Acceptance; No Resale
A. Product/Service Descriptions. We try to describe products/services accurately, but do not warrant that descriptions, images, colors, specifications, or other content are complete, accurate, current, or error-free. Actual colors and appearance may vary by device.
B. Order Offers and Acceptance. Your order is an offer to buy. We may accept, reject, cancel, or limit any order in our discretion, including after you receive an order confirmation. A binding contract is formed only when we (a) charge your payment method and (b) send a shipping confirmation (for physical goods) or access/delivery confirmation (for digital goods/services), unless otherwise stated in writing.
C. Quantity Limits; No Resale. We may limit quantities. Purchases are for personal or internal business use only, and you may not resell products unless we expressly agree in writing.
4. Pricing; Taxes; Payment; Chargebacks
A. Pricing. Prices are shown in USD unless stated otherwise. Prices and availability may change without notice. If we discover an error in pricing or availability, we may cancel affected orders and refund amounts paid.
B. Taxes. You are responsible for all applicable sales, use, VAT, GST, excise, or similar taxes, duties, and governmental charges, except where we are required by law to collect them.
C. Payment Processing. We may use third-party payment processors. By submitting payment information, you authorize us (and our processor) to charge the total amount due, including taxes, shipping, and any authorized additional fees. Your payment is subject to the processor’s terms.
D. Chargebacks and Payment Disputes. If you initiate a chargeback or payment dispute, we may suspend your account and refuse future orders. To the extent permitted by law, you agree to reimburse us for amounts we lose due to an improper chargeback, plus reasonable administrative costs and fees charged by payment processors.
5. Shipping; Delivery; Risk of Loss
A. Shipping Terms. Shipping options and estimated delivery dates are shown at checkout. Delivery dates are estimates only and not guaranteed.
B. Risk of Loss; Title. Unless otherwise required by applicable law, title and risk of loss pass to you upon our transfer of the products to the carrier.
C. Address Accuracy. You are responsible for providing an accurate shipping address. If a shipment is returned due to an incorrect address or refusal, we may charge additional shipping/handling to reship.
6. Digital Products; Access; License; No Refund After Access
A. Digital Delivery. For digital products, access instructions will be provided after purchase.
B. License. Unless otherwise stated in writing, digital products are licensed, not sold, to you on a limited, non-exclusive, non-transferable, revocable license for your personal or internal business use, subject to these Terms.
C. No Circumvention. You may not circumvent access controls, copy-protection, or security-related features.
D. Refunds for Digital Products. Because digital products can be copied and consumed immediately, all sales of digital products are final once access is provided, except where required by law or expressly stated in our Return/Refund Policy.
7. Returns; Refunds; Cancellations
A. Return/Refund Policy. Returns, refunds, exchanges, and cancellations (if any) are governed by our Return/Refund Policy located on our website, which is incorporated by reference.
B. Condition of Returned Goods. Returned physical goods must be unused, in original packaging, and in resalable condition unless our Return/Refund Policy states otherwise.
C. Restocking/Processing Fees. We may charge restocking or processing fees as disclosed in the Return/Refund Policy.
8. Promotions; Gift Cards; Subscription Terms
A. Promotions. Promotions are subject to additional terms disclosed at the time of the promotion.
B. Gift Cards. Gift cards are subject to additional terms and applicable law.
C. Subscriptions/Auto-Renewals. If you purchase a subscription, the subscription terms presented at checkout (including renewal frequency, pricing, and cancellation method) apply and are incorporated into these Terms. You authorize recurring charges until you cancel in accordance with the cancellation instructions.
9. Use of the Site; Prohibited Conduct
You agree not to: (a) violate any law or regulation; (b) infringe intellectual property or privacy rights; (c) interfere with or disrupt the Site or its security; (d) introduce malware or attempt unauthorized access; (e) scrape, crawl, or use automated means to access the Site without our written consent; (f) use the Site to transmit unlawful, defamatory, obscene, or otherwise harmful content; (g) impersonate any person or misrepresent your affiliation; or (h) engage in fraudulent or deceptive transactions.
10. Intellectual Property; Feedback
A. Our IP. The Site and all content and materials (including text, graphics, logos, images, audio, video, software, and code) are owned by or licensed to Company and protected by intellectual property laws. Except for the limited right to use the Site under these Terms, no rights are granted.
B. Trademarks. Company names, logos, and product names are trademarks of Company or its licensors. You may not use them without prior written consent.
C. Feedback. If you provide suggestions or feedback, you grant Company a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and exploit the feedback without compensation or attribution.
11. User Content
A. User Content. If the Site allows you to submit content (reviews, comments, uploads), you grant Company a non-exclusive, worldwide, royalty-free license to host, store, reproduce, modify, publish, display, and distribute such content for operating, marketing, and improving the Site.
B. Content Standards. You represent you have all necessary rights to submit content and that it does not violate law or third-party rights.
C. Removal. We may remove or disable access to user content at any time in our discretion.
12. Copyright/DMCA Notice
If you believe content on the Site infringes your copyright, send a notice to: Pouur Decisions, LLC, 12600 Rockside Road, #144, Garfield Heights, Ohio 44125, pouurdecisions@gmail.com
Your notice must include the information required by 17 U.S.C. §512(c)(3). We may terminate repeat infringers where appropriate.
13. Third-Party Services and Links
The Site may contain links to third-party sites or services. We do not control and are not responsible for third-party content, policies, or practices. Use at your own risk.
14. Privacy; Data Security
Our collection and use of personal information are described in our Privacy Policy on the website. You agree that we may process personal information as described there. No method of transmission or storage is 100% secure; therefore, we do not guarantee absolute security.
15. Confidentiality
If we provide non-public information to you in connection with a transaction or support request, you will use reasonable care to protect it and not disclose it to third parties except as required by law. This section does not apply to information that is publicly available through no breach by you.
16. Warranty Disclaimers
A. Site Disclaimer. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.
B. Implied Warranties. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
C. No Guarantee. We do not warrant that the Site will be uninterrupted, secure, error-free, or that defects will be corrected.
D. State Law Rights. Some states do not allow certain warranty disclaimers; in that case, disclaimers apply to the fullest extent permitted by Ohio law and applicable consumer protection law.
17. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) IN NO EVENT WILL COMPANY OR ITS OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SITE OR ANY PURCHASE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (b) COMPANY’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (I) THE AMOUNT YOU PAID TO COMPANY FOR THE PRODUCT(S) OR SERVICE(S) GIVING RISE TO THE CLAIM IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (II) [E.G., $100].
This limitation applies to all theories of liability (contract, tort, negligence, strict liability, statutory, or otherwise). Some jurisdictions limit liability caps; in that case, this section applies to the fullest extent permitted.
18. Indemnification
You will defend, indemnify, and hold harmless Company and its owners, directors, officers, employees, agents, affiliates, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Site; (b) your violation of these Terms; (c) your violation of any law or third-party right; or (d) your User Content.
We may assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate.
19. Suspension; Termination
We may suspend or terminate your access to the Site, your account, or your ability to purchase at any time if we reasonably believe you violated these Terms, engaged in fraud, created risk for Company, or as otherwise necessary to protect the Site or other users. Sections that by their nature should survive will survive termination, including Sections 10, 16–23.
20. Dispute Resolution; Arbitration; Class Action Waiver
A. Informal Resolution. Before filing a claim, you agree to contact us at pouurdecisions@gmail.com and provide a brief description of the dispute and your requested relief. The parties will attempt in good faith to resolve the dispute within 30 days.
B. Binding Arbitration. Except for claims that may be brought in small claims court, any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any purchase (including the scope or applicability of this arbitration agreement) will be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (or Commercial Arbitration Rules if applicable), as modified by this section.
C. Arbitration Location and Procedure. The arbitration will be conducted in Cuyahoga County, Ohio, unless the parties agree otherwise, and may be conducted by phone/video where permitted by AAA rules. The arbitrator will have authority to award any relief available in court, except that the arbitrator may not award relief on a class or representative basis.
D. Class Action Waiver. YOU AND COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.
E. Injunctive Relief. Notwithstanding the foregoing, either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property or Confidential Information.
F. Opt-Out. You may opt out of arbitration by sending written notice to (NOTICE ADDRESS) within 30 days of your first acceptance of these Terms, stating your name, address, and a clear statement that you opt out of arbitration.
21. Choice of Law; Venue
These Terms and any dispute or claim arising out of or relating to these Terms, the Site, or any purchase will be governed by and construed in accordance with the laws of the State of Ohio, without regard to conflict-of-laws principles.
Subject to Section 20 (Arbitration), the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Cuyahoga County, Ohio, and waive any objection to inconvenient forum.
22. Notices
A. To You. We may provide notices to you by email, posting on the Site, or other reasonable means.
B. To Us. You must send legal notices to: POUUR DECISIONS, LLC, 12600 Rockside Road, #144, Garfield Heights, Ohio 44125 (NOTICE ADDRESS), EMAIL: pouurdecisions@gmail.com (NOTICE EMAIL)
Notices are effective when received, except that notices sent by certified mail (return receipt requested) are effective upon receipt as shown by carrier records.
23. Miscellaneous
A. Entire Agreement. These Terms, together with any policies expressly incorporated (including the Privacy Policy and Return/Refund Policy), are the entire agreement between you and Company regarding the Site and purchases, and supersede prior or contemporaneous communications.
B. Severability. If any provision is held invalid or unenforceable, the remaining provisions will remain in full force, and the invalid provision will be enforced to the maximum extent permissible to effect the parties’ intent.
C. No Waiver. Failure to enforce any provision is not a waiver.
D. Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets, or by operation of law.
E. Force Majeure. We are not liable for delays or failure to perform due to events beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, supply chain disruptions, governmental actions, power or internet outages, or third-party service failures.
F. Relationship. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.
G. Headings. Headings are for convenience only and do not affect interpretation.
24. Contact Information
Questions about these Terms may be sent to: pouurdecisions@gmail.com (NOTICE EMAIL).